About Silvernail Lining LLC
Silvernail Lining LLC provides appointment-based advisory and coaching services and presentations. Engagements are structured, time-limited, and scheduled in advance through online booking.
I do one on one coaching, group training, and presentations and keynotes, both virtual and in person. I can customize a program that fits you or your organization’s needs.
Leadership Presence and Assertiveness
How to cultivate the presence to lead others and consistently act assertively without being domineering or aggressive.
Fundamentals of Interaction
Understanding the goals and ground rules of how and why humans interact with each other and what behaviors are expected for cooperative communication.
Communication Fundamentals
Understanding why and how communication is a “two-way street” and how to manage yourself and successfully interact with others. Includes ways to recognize deflections and manage disruptive communication behavior.
Soft Skills, Culture, and Behavior
Recognizing your own “culture” of interacting with others, how to identify the culture of a person or group to best communicate with them. Understanding responsibility, accountability, and the basics of personal growth. Developing interaction soft skills to be successful in professional environments.
Conflict Management
Recognizing and managing conflict, including communicating through conflict and de-escalation techniques.
How to Work Together
New clients begin with an introductory call. Ongoing sessions or future events are scheduled by mutual agreement following that conversation.
Services are offered on a “professional services” basis and are not a substitute for medical, legal, or financial advice.
All opinions expressed are on a professional services coaching basis and do not reflect the official policy or position of the United States Army, the Army Medical Department, or the United States Government.
Who I Work With
I work with experienced leaders, entry level professionals, and graduate students who recognize that technical expertise alone isn’t enough.
Most of my clients are:
• Healthcare professionals and clinicians stepping into leadership roles or looking to further develop their leadership skills
• Experienced practitioners who want to communicate with more clarity and authority or need help tacking tough problems
• Teams navigating conflict, change, or high-stakes environments
• People who are successful on paper—but feel stuck in how they lead, speak, or influence others - especially around conflict
Problems I Help Solve
“I know kind of what I want to say, but the words don’t come out right in the moment.”
“Difficult conversations either escalate—or just get avoided entirely.”
•“I’ve been promoted into leadership, but no one taught me how to lead, I feel lost, and people are not responding positively.”
“I like my team, but we are having trouble with workflows and I can’t seem to hold people accountable.”
“I feel confident in my job skills, but less confident in tough conversations that don’t seem to go anywhere.”
“I have a new job or a new leadership position and I just feel like it’s not clicking for me.”
“I am having trouble figuring out how to be successful in this new environment.”
What Changes
Clients I work with typically develop:
• Clear, direct communication under pressure
• Confidence in difficult or high-stakes conversations
• Practical frameworks for leadership and decision-making
• The ability to de-escalate conflict without avoiding it
• The ability to hold people accountable cooperatively
What Clients Say
“I got more out of two sessions with you than a two week women’s leadership seminar I did.”
“You really helped me feel grounded and safe when people would threaten complaints or going to HR over everyday decisions.”
“The tools you gave me really helped when the conversation got ugly.”